FAQ

Frequently Asked Questions

Where are Zelouf Fabrics made?

All Zelouf Fabrics are designed by our NYC style team and produced in China and South Korea.

Do you have a physical store?

Zelouf Fabrics is currently an exclusively-online retail store. We do, however, have a showroom located in Manhattan’s garment district, where wholesale customers are welcome to visit by appointment only. Contact info@zelouffabrics.com or call 212-221-3131 to schedule.

How can I be sure of a fabric’s color?

We recommend looking at the actual fabric by ordering a free swatch. We do our best to represent products as precisely as possible online but can’t guarantee a color will display accurately on your computer screen.

Do you offer wholesale pricing?

Yes!—each product page on this site offered tiered pricing, meaning more yardage at low prices. For businesses ordering 500+ yards: please set up a wholesale account by emailing info@zelouffabrics.com

How often will new fabrics become available?

In addition to the products we regularly add to our site, Zelouf Fabrics produces seasonal collections available twice a year: Fall and Spring.

Do you offer free fabric swatches?

Yes! Ordering swatches is a great way to become familiar with new fabrics. Fabric swatches are currently free, so treat yourself!

What if I need to modify an order after checking out?

Please email info@zelouffabrics.com as soon as possible—we can help, especially if we’re notified immediately. We cannot modify an order after it has shipped.

What is your return policy?

We do not offer returns. We hope customers take full advantage of our free swatches, low cost shipping and our knowledgeable sales representatives (happy to advise on any step of your project, from design to manufacturing) before finalizing purchases. We’re dedicated to ensuring customers find the best fabric for their needs, without delay. We strongly encourage customers to order free swatches—which Zelouf Fabrics ships for free—to assess color and quality of a fabric before buying.

What is the minimum yardage I can order?

1 yard.

How do I apply a coupon?

Type your coupon code into the “gift card or discount code” field at checkout.

Which payment methods does Zelouf Fabrics accept?

All major credit cards, Afterpay, Shop Pay and will also offer PayPal transactions.  

When will my fabric arrive?

Your fabric will arrive 5-7 days after ordering.

Does Zelouf Fabrics ship internationally?

Outside the U.S., we exclusively ship to the U.K. and Canada.